Add or Remove Other Owners

Basecamp 4 accounts can have more than one owner, so the original owner can designate additional people as owners — handy (and recommended!) for when you're out of the office or something, and your credit card expires!

Start by clicking Adminland  on the top right of the Home page just beneath your avatar:

Screenshot of an arrow pointing to Adminland on the Home screen

Once in Adminland, scroll down and click the Add/remove account owners  option:

Screenshot of the Adminland page with an arrow pointing to the Add/remove owners option

Type and select the new co-owner's name in the "Choose a person" field located at the bottom and click the Grant account owner powers  button. To remove account owner powers, click the Revoke  button located to the right of the user's name.

Screenshot of the Add/Remove Account Owners page with two arrows — one pointing to the Choose a person field and one pointing to the Revoke button

Check out everything Account owners can do here:

Can Basecamp help us change the account owner?

If the account is owned by a legal entity, we at Basecamp can reassign account management if provided with enough proof that the request is coming from a top-level organizational leader. To start a change request, an owner or chief executive of the organization must email our support team.

From there, we’ll ask for more verification of identity and relationship to the organization as well as ensure that there are no pending disputes of ownership. This process will likely take several days, as we need to make absolutely sure the request is legitimate.

If we’re unable to verify the legitimacy of the request, or if it’s being disputed by the current Account Owner, we may require a properly served court order to proceed.