Owner Actions

Account Owners can do everything Admins can, plus upgrade/downgrade the account and handle all the billing and invoices. Here's a list of all the owner actions available in Adminland:

Other actions owners can take outside of Adminland are:

If you need to take care of an Adminland owner action, get started by clicking Adminland on  Adminland in the top right.

Screenshot of the Home screen with an arrow pointing at the Adminland button under the Profile pic

Once in Adminland, scroll down until you see the Owner Actions.


Access Any Project

Need to see what Projects have been created without you? As an account owner, you can add yourself to Project any time.

First, scroll down the Adminland page and click  Access any project

Then find the Project or Team you need to access and click the  Add me button

Screenshot of Access any project page with Add me button next to each project

Rename this account

Oops, got a typo in your account name? Or maybe you're rebranding? Either way, you can change your account name anytime.

Click into Adminland, and scroll down until you see Owner actions and the option to rename the account.

Screenshot of the Rename this account page with 37signals name as the example


View Everything in the Trash

As an account owner, you can view everything that's been put in the trash — across all Projects in the account. This is helpful for owners to see an overview of what's been deleted and gives you an opportunity to recover anything that you want to keep.

Within Adminland, scroll down and click  view everything in the trash

Once you click that, you'll see an account wide overview of everything that's been trashed. This is ordered by date - oldest to newly trashed.

Screenshot of the Everything in the trash page with different trashed items displayed

If you'd like to restore the trashed item, click on it and you will be given the option to  view itrestore it or go to the trash to permanently delete it.

Note: Trashing a comment, Campfire message, or Ping messages skip the trash and are deleted immediately — you cannot restore them from the trash once deleted.

Manage public items

You can view everything in the account that has been publicly linked, unpublish individual items, and even unpublish everything at once from Adminland.

Screenshot of the Everything public on this account page with View and Unpublish options available for a list of public items


Cancel this account

If you're sure you'd like to cancel your account, we'll be so sorry to see you go! Canceling takes effect immediately — you won't be charged again, and your account will be inaccessible.

For security's sake, the data from your canceled account will be permanently deleted after 30 days. If you need to get back into your account before then for any reason, shoot us an email. We can help!

Important: If your account has been frozen or inactive for some time, we may auto-cancel it. We will give you notice about this. Further details are on our Cancellation Policy page.

Now that you know everything you need to, start by clicking on  Adminland on the top right of the Home page beneath your avatar. (If you're not there already!)

Once in Adminland, scroll down until you see the Owner Actions. Cancellation takes effect immediately, so you may want to export your data first! 

Screenshot of Account Owners' actions in the Adminland with an arrow pointing at the Cancel this account buttonDeleting Campfire chat lines

Each person can edit or delete what they've written in a Campfire chat. In addition to their own chat lines, account owners and admins have the option to delete what others have posted in a Campfire chat.

Screenshot of a Campfire conversation with a Trash icon next to an individual messageIn this example, Victor Cooper will see ••• on chat lines he didn't create.

Note If the current owner of your account isn't available, please read our account ownership policy.