Categorize the Messages on the board
Messages can be classified into different categories. Consider the default options we use at Basecamp ourselves: Announcement, FYI, Pitch, Question, and Heartbeat. Or create your own! Anyone (including clients) can edit the categories in the project(s) that they are a part of.
When you go to post a new message, you’ll see a new option above the title to select a category. It’ll look something like this:
When your message is posted, the emoji will appear at the beginning of the title in both the index view and the message itself:
You can also filter messages on the Message Board by clicking on the "All messages" dropdown menu:
Admins and owners can change message categories. To do this, visit Adminland. Under "Administrators," you'll see the option "Change message categories."
From there, you'll get to a menu that allows you to customize your message categories: