Logging In

Log into your Basecamp account >

Forgot your password? You can reset your password here.

In Basecamp 3, there's a few ways to log in depending on how your account was set up. No matter the method of logging in, you can always start by clicking the  Log in button at the top right of basecamp.com. Or you can click  here to sign in now.

If you're already logged in, you'll be taken straight to your account! If you're not currently logged in, you'll be asked for your email address and password or Google Account information.

Trouble Logging In?

Seeing an error message when you attempt to login? Here's how to get into Basecamp and back to work!

Sorry, we don't recognize that email or username.

This means the email address you entered is not linked to a Basecamp account.

  • Check for Typos. Double-check to make sure that every - or . or letter included in your email address is entered correctly.
  • Try another email address. If you have more than one, it's possible you use another email address for Basecamp and forgot! Once you login, you can always update your login to the email address you prefer to use going forward.
  • Accept your Invitation. If you don't remember setting up a login for Basecamp, you may still need to accept your invitation to join a Basecamp account. Reach out directly to someone already on the account and ask them to resend it!
  • First time using Basecamp? Sign up for a new account instead. To join someone else's account, ask them send you an invitation.

We didn’t recognize that password.

  • Reset your password. Send yourself a password reset email. Be sure to check your Spam folder if you don't receive that email after a few minutes.
  • Another browser. If you keep receiving this error message after successfully resetting your password, it could be your browser. To test this, try a different browser. If your new password works there, clear the cache and cookies in your regular browser.

If you have a Basecamp username & password

If you've created a Basecamp password before, and you aren't using Google to log in, we'll ask for your password. Click the  Log in button at Basecamp.com and enter your username and password. From there, you'll be taken into your Basecamp account!

If you connected your Google account

If you've chosen to log in with Google (more on that in a moment!), you'll be shown a big  Use my Google account button. Click that and you're in!

If you need to change the way you login to Basecamp

If you need to change the way you login to Basecamp - that's easy! Go to the  Change how you login in page. From there, adjust your settings and choose the way you'd like to login! From here you can turn on or off Google Login, change your password or username and turn on phone verification.

Start using your Google account to log-in

Want quicker log ins or one less password to remember? Just connect your Google account and you'll be able to log in without a password.

First, log in as usual. Once you're in, click on your avatar. In the menu, click  My Profile.

Next, click the  Switch to Google log-in link below your personal info and confirm.

In the pop-up window that will appear, pick the Google account you want to use and you're all set.

The next time you log in to Basecamp, just click  Use my Google account and skip the passwords!

Turning off Google log-in

Want to stop using Google to log in? Head back to your avatar, click on  My Profile, and then on the link at the bottom to Change your login info here. Click the Stop using Google to log in button to confirm on the next page.

Creating a password later

Never created a password for Basecamp, but you want one? No problem! You can create a password by  sending yourself a password reset email. Once you create a password, you'll be asked for it when logging in.