Adminland
Adminland is the place to make administrative changes to your account like adding someone new, removing someone from the account, changing which package you're on, or updating your billing info. Everyone can see Adminland, but only Admins and Owners can actually make changes.
To get started, navigate to the Home page, and click the 🔑Adminland link in the upper right corner:
Jump to:
Administrators
Administrators can add/remove people, change which projects someone is on, add/remove other administrators, manage groups and companies, rename project tools, change message categories, move projects from Basecamp 2 to Basecamp 4, merge people, and set the data retention rules for Pings and Chat:
Account Owners
Account Owners can do everything Admins can plus handle billing, invoices, packages, and upgrades, manage storage, add/remove other owners, rename account, view/restore anything in the trash, reassign someone's to-dos, access any project, export data from the account, manage public items, and require two-factor authentication:
Check out everything Account owners can do here:
Non-admins
People who aren't administrators or owners will just see a list of who to Ping in order to get account stuff taken care of:
If you are a non-admin, you can quickly send a Ping message to admins and owners right from the Adminland. Just click their avatar and click the 'Ping' option:
Upgrades
All upgrades are included with the Pro Unlimited package. On other packages, each upgrade can be added individually by going to Adminland > Handle billing, invoices, packages, and upgrades
Admin Pro Pack
Admin Pro Pack gives account owners and admins greater control over user permissions. This includes restricting who can send Pings, turn on public sharing links, and delete projects and other content. Learn more about what's included and how it works: 🔗 Admin Pro Pack →
If you are interested, you can add the Admin Pro Pack to your account as an upgrade. From the bottom of Adminland, you'll see the available upgrades. Choose one to add it to your current package:
Removing an upgrade is just as easy, and will remove the feature or revert all options back to their defaults. Go to Adminland > Handle billing, invoices, packages, and upgrades > See your options
Timesheet
Timesheet allows everyone to track the time spent on tasks, such as the entire project, or individual items, like to-dos, events, and more. Timesheet is included with the Pro Unlimited package, and costs $50/month on per-user packages. Learn more about how it works: 🔗 Timesheet →
To add Timesheet as an upgrade, head to Adminland > Handle billing, invoices, packages, and upgrades.
If you need a report of time tracked, head to Activity › Timesheets. Here you can view and filter timesheets across the account, and export the results as a CSV file. It's a great way to collect hours for the last month to send to a client, or tally up totals for a person on a specific project.
Removing is just as easy - head to Adminland > Handle billing, invoices, packages, and upgrades > See your options > Remove > Confirm removal.
Storage
Storage can be added onto an account for $50/month for 1TB. To learn more about storage options: 🔗 Storage →
To add storage to your account, you must be the account owner. Head to Adminland > Manage storage > Add more storage to get this added.
Adding more storage doesn't affect the other features of your current package in any way. The additional storage acts like an upgrade to your account package — you can upgrade or downgrade your account package and the additional storage will not be modified.
To remove the additional storage, simply go to Adminland > Manage storage > Manage additional storage > Remove storage.
Remove Upgrade
Removing any upgrade is just as easy, and will revert all the options included in that pack back to their defaults. Remove any ugprade through Adminland through the same process you added it, but by using the remove option.
