Adminland

Adminland is the place to make administrative changes to your account like adding someone new, removing someone from the account, changing which plan you're on, or updating your billing info. Everyone can see Adminland, but only Admins and Owners can actually make changes.

To get started, navigate to the Home page, and click the 🔑Adminland link in the upper right corner:

Screenshot of the Home screen with an arrow pointing at the Adminland button in the upper right corner

Jump to:


Administrators

Administrators can add/remove people, change which projects someone is on, add/remove other administrators, manage groups and companies, rename project tools, change message categories, move projects from Basecamp 2 to Basecamp 4, merge people, and set the data retention rules for Pings and Chat:

Screenshot of the Adminland interface with a list of actions available for Administrators


Account Owners

Account Owners can do everything Admins can plus handle billing, invoices, plans, and add-ons, manage storage, add/remove other owners, rename account, view/restore anything in the trash, reassign someone's to-dos, access any project, export data from the account, manage public items, and require two-factor authentication:


Screenshot of the Adminland interface with a list of actions available for Account Owners


Non-admins

People who aren't administrators or owners will just see a list of who to Ping in order to get account stuff taken care of:

Screenshot of the Adminland options available for non-admin users


If you are a non-admin, you can quickly send a Ping message to admins and owners right from the Adminland:


Admin Pro Pack

Admin Pro Pack is included with the Pro Unlimited plan.

Admin Pro Pack gives account owners and admins greater control. This includes restricting who can send Pings, turn on public sharing links, and delete projects and other content. Learn more about what's included and how it works:

If you are interested, you can add the Admin Pro Pack to your account as an add-on. Go to Adminland > Admin Pro Pack > Check out the Admin Pro Pack:

Screenshot of the Adminland page with a non-active Admin Pro Pack section and the red arrow pointing at the Check out the Admin Pro Pack button

Screenshot of the Buy the Admin Pro Pack page with the add-on price ($50), the green buy button, and the cost breakdown

Removing the Admin Pro Pack add-on is just as easy, and it will revert all the Admin Pro Pack options back to their defaults. Go to Adminland > Handle billing, invoices, plans and add-ons, and click Remove:

Screenshot of the Handle billing, invoices, plans and add-ons page with a red arrow pointing at the Remove button under Admin Pro Pack

Screenshot of the Remove the Admin Pro Pack page with the add-on price ($50), the red remove button, and the cost breakdown