Adminland

Adminland is the place to make administrative changes to your account like adding someone new, removing someone from the account, changing which plan you're on, or updating your billing info. Everyone can see Adminland, but only Admins and Owners can actually make changes.

To get started, navigate to the Home page, and click the đź”‘Adminland link in the upper right corner:

Screenshot of the Home screen with an arrow pointing at the Adminland button in the upper right corner

Inside Adminland there are two sections: "Administrators" and "Account Owners."

Administrators

Administrators can add/remove people, change which projects someone is on, manage companies/organizations and groups, and set the data retention rules for Pings and Campfires:

Screenshot of the Adminland interface with a list of actions available for Administrators

Account Owners

Owners can do everything Admins can plus upgrade the account, export data, reassign someone's to-dos, restore anything in the trash, access any project, handle all the billing and invoices, and require two-factor authentication:

Screenshot of the Adminland interface with a list of actions available for Account Owners

Non-admins

People who aren't administrators or owners will just see a list of who to Ping in order to get account stuff taken care of:

Screenshot of the Adminland options available for non-admin users

If you are a non-admin, you can quickly send a Ping message to admins and owners right from the Adminland:

If the current owner of your account isn't available, read our account ownership policy.